WanderLabs

Are you a tour operator looking for an innovative booking and reservation system?

I Want An InviteLearn More

Features

Do More With WanderLabs.

Features

Do More With WanderLabs.

  • Transform My Website

    Into a selling machine

    Sit back and watch as WanderLabs schedules and confirms tour reservations in real-time. Finally someone else does the heavy lifting, both on desktop and mobile devices!

  • Capture Customers

    to increase my revenue

    Convert people who browse on your site into people who buy with safe and immediate payment processing. Advance payment helps your bottom line and decreases no shows.

  • Control My Inventory

    And grow my business

    Add tours, edit availability, and black out dates or times. Change prices to increase last-minute bookings and encourage reservations on slow days. With WanderLabs, it's all easy.

  • Access My Data

    From anywhere and everywhere

    Use your admin dashboard from any computer, tablet, or smartphone. WanderLabs is cloud-based, so there’s nothing to download and no hardware updates or licenses. Just login and go.

WanderLabs is currently in beta, which means we’re always introducing new features and functionality for our beta partners to explore. If there’s something your tour business requires from a reservation system that’s missing on this list, reach out and let us know.
Transform My Website Convert website traffic to revenue
Accept online reservations and payments

Benefits

How Awesome Is It?

Benefits

How Awesome Is It?

Do you already have a system?

No.

Are you a tour operator who doesn’t offer online booking on your website? If so, you’re missing out.

Here's why:

Sixty percent of your website visitors want to book right there, without having to email, call, or go into your shop. Not having a booking button is the equivalent of shutting the door in a customer’s face.
The majority of 1-day tours are booked within 3 days of that tour taking place. Giving customers an easy way to book their trip closes the deal and stops them for visiting competitors’ sites.
More than 50% of mobile travel searches result in a purchase. Not offering real-time reservations on your site means you’re losing customers who want to spend their money.
Two-thirds of travelers say they’d use mobile phones to book activities—as long as it was easy. Emailing or calling isn’t easy. Real-time booking and payment with WanderLabs is.

So what are you waiting for? Reach out to start your free trial today.

Yes.

Some savvy tour operators already know the benefits of an online reservation system. If your company has a solution in place, here are additional things to consider:

Can I access my booking system from any device at any time?
Is my reservation system filling last-minute seats?
Does my system take only a few minutes for new employees to learn?
Is my booking system efficiently managing distribution?
Does my system make it easy to pay resellers and affiliates?
Is my system reaching potential customers in-destination?
Does my booking system make it simple to follow up with customers and source positive reviews?

If your answer to any of these questions is no (and we’re betting it is), give us a shout. We’d love to hear from you!

Transform My Website Convert website traffic to revenue
Accept online reservations and payments

Pricing

Pricing

No business is the same, which is why our pricing reflects both your unique business needs and the difficulty involved in setting up and maintaining your inventory and account. We’re not the cheapest system out there, but you get a lot of bang for your buck. Think real computer scientists, advanced hosting services for all your data, top-notch design, and a constantly innovating reservation system built specifically for you. You get what you pay for.

We offer monthly fixed priced subscription packages and performance-based packages. Monthly packages for tour operators with basic requirements start at just NZ$89/month. The monthly cost increases if your tour business requires a complex setup, has resource constraints, and makes use of more advanced features (daily manifests, agent login, discount codes, last minute pricing, etc.).

For those who don’t want to commit to a subscription, we also offer performance-based pricing, which is 3% on all bookings made on your website and 1% on bookings made through the agent login functionality. There is no cost for the backend bookings (called, emailed, or walk in) you put in yourself. This pricing model is pay-as-you-go and includes access to all features.

Discounts available for yearlong subscriptions. Both payment models require an NZ$299 deposit before we start set up on your account. The deposit will be credited to your account and used against future invoices.

We require a three-month notice to terminate subscription memberships. No notice is required if you are on the pay-as-you-go pricing model.

Sign up now and we’ll be in touch.

Transform My Website Convert website traffic to revenue
Accept online reservations and payments

Customers

Designed For You.

Customers

Designed For You.

We created the WanderLabs online booking software for tour operators who offer tours and activities with limited availability. Whether it’s skydiving, bungy jumping, horse trekking, bike riding, whitewater rafting, canyoning, fishing, history tours, or wining and dining, if you offer an activity that requires a reservation, WanderLabs is for you.

With WanderLabs, you do more:

Always On
Accept real-time bookings on your website and mobile devices, 24 hours a day, 7 days a week.
Centralizing Payments
Process online payments, issue refunds, and track revenue all in one place.
Leaving No Empty Seats Behind
Sell open activity slots up to the last minute, and adjust pricing to drive purchase.
Real-Time, All The Time
Run a reservation system that’s automatically updated in real-time, with no manual components on your end after initial setup.
Managing Customer Feedback
Source positive reviews from past customers (and control negative feedback).
Putting Your Best Face Forward
Transform your website with a modern and sleek interface that captures customers instead of turning them off.
With One File To Rule Them All
Share your availability data with resellers via one standard file. No more labor-intensive updates to countless extranets!

Sound like something your business could use? Sign up now and we’ll be in touch.

Transform My Website Convert website traffic to revenue
Accept online reservations and payments

About Us

World Traveled, Thoroughly Technical.

About Us

World Traveled, Thoroughly Technical.

Rob and Lina Eroh are the founders of WanderLabs. As former full-time world travelers, they’ve had their share of adventures including surviving the three-week Three Passes Everest trek while carrying their own packs; diving with sharks and schools of barracuda off the world-renowned island of Sipadan; trekking through ethnic tribal villages in Northern Vietnam and rural Burma; riding on camels through the dunes of the Thar Desert in India; bungy jumping in the adventure capital of Queenstown, New Zealand; off-roading on ATVs in the French Polynesian island of Moorea; motorbiking around Greece; hiking glaciers in Patagonia; and eating weird and wonderful things on the streets of Asia.

  • Lina Eroh

    Lina Eroh

  • Rob Eroh

    Rob Eroh

Throughout their travels, Rob and Lina came face to face with the same problem: how to book the tours and experiences that would come to define their time on the road. They spent days emailing back and forth with the penguin tour operator in Chile and hours walking the main drag in Flores, Indonesia in order to find a dive operator going to see mantas. Even concierges at 5-star resorts in French Polynesia would take hours before confirming a tour.

There had to be a better way.

Introducing WanderLabs

Introducing WanderLabs

Our promise to tour operators:

We believe you should capture customers the first time they’re on your website, which is why our booking system accepts and confirms reservations in real-time.
We believe you should focus your time on providing the best tours possible, which is why we've created a reservation system that saves you hours of admin, accounting, and marketing time each week.
We believe running a successful business is running an efficient business, which is why we organize all your data into one standard file for distribution.

Prior to founding WanderLabs, Rob and Lina lived in New York City, where Rob worked for Goldman Sachs and Lina managed corporate communications for consumer giants such as Bausch & Lomb and Mars Chocolate. They relocated from NYC to the hamlet of Palo Alto to help their college friend build Milo.com, a local shopping engine acquired by eBay in December 2010. After helping build out eBay’s local strategy and technology, Rob and Lina hit the road. They haven’t looked back since.

Rob’s technical expertise and business acumen combined with Lina’s ability to read people’s minds and create products they didn’t know were possible make them the perfect team.

Sound like people you want to meet for a beer? Reach out to us. We're currently in Queenstown, New Zealand.

Cheers!

Rob and Lina

Contact

Fill Up Our Inbox—We Like That!

Contact

Fill Up Our Inbox—We Like That!